Privacy Policy

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide to Us

• Name
• Email address
• Phone number
• Billing address or city/zip
• Appointment or class details (date, time, service type)
• Messages or questions submitted through contact forms, email, or SMS
• Information you provide when joining our email list, waitlist, or membership

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on the site
• Referring website or link

This is typically collected via cookies and similar technologies.

1.3 Third-Party Booking & Payment Information

We may use third-party platforms such as:

• Stan.store for class bookings and product sales
• Vagaro for appointment scheduling and service bookings
• Payment processors (such as Stripe, PayPal, or others) to handle payments

These third parties may collect and store your payment details. We do not store full credit card numbers on our own servers.

2. How We Use Your Information

We use your information to:

• Schedule and manage salon appointments, classes, and events
• Process payments and send order confirmations
• Communicate about bookings, reminders, class updates, or changes
• Respond to your questions, emails, or messages
• Send marketing emails or texts (when you opt in)
• Improve our website, services, and customer experience
• Comply with legal obligations and protect our rights

3. Cookies and Tracking Technologies

Our website and third-party services may use cookies and similar technologies to:

• Keep the site secure and functioning properly
• Remember your preferences
• Analyze site traffic and usage patterns

You can usually turn off cookies in your browser settings, but some parts of the site may not work correctly if you do.

4. How We Share Your Information

We do not sell your personal information.

We may share your information with:

• Service providers who help us operate the business (hosting providers, email/SMS platforms, scheduling tools, payment processors)
• Third-party booking platforms such as Stan.store and Vagaro for managing registrations, appointments, and payments
• Law enforcement or authorities when required by law or to protect our legal rights

These third parties are only allowed to use your information to perform services on our behalf.

5. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Please avoid sending sensitive data (like full card numbers) by email, text, or DM.

6. Marketing Communications

If you provide your email or phone number, we may send:

• Appointment or class reminders
• Updates about new classes, services, or promotions
• Membership or special offer messages

You can opt out at any time by:

• Clicking "unsubscribe" in an email, or
• Replying "STOP" to SMS where applicable, or
• Contacting us directly at support@luvyourhairstudio.com

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal or business requirements)
• Opt out of marketing communications

To make a request, contact us at support@luvyourhairstudio.com or (678) 325-4307.

8. Children's Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us so we can remove it.

9. Links to Other Websites

Our site may contain links to third-party websites (including Stan.store, Vagaro, social media, or payment platforms). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective date" at the top. Your continued use of the site after changes means you accept the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us: